naga Privacy Policy

This page describes what we collect when you use naga and how we keep that data protected. We take your privacy seriously and operate transparently about how your personal information flows through our platform—from account registration through deposits, withdrawals, and gameplay.

We collect data only for specific purposes: verifying your identity, processing your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, managing your account, and complying with local regulations. We do not sell your data to third parties, and we do not use your information for marketing beyond your naga account notifications.

Our naga platform operates in jurisdictions where our services are legally permitted. We comply with data-protection laws in those regions and provide you with rights to access, correct, or delete your personal information. This policy explains those rights and how to exercise them.

What Data We Collect on naga

When you create a naga account, we collect your email address, password, full name, date of birth, phone number, and home address. We use this information to verify your identity (KYC verification), comply with anti-money-laundering regulations, and contact you about your account if needed.

When you deposit funds into naga, we record the payment method you used, the amount, the date and time, and the transaction reference. This information is stored separately from your personal details and is used only to process your deposit, confirm receipt, and maintain your transaction history.

When you play games on naga—whether slots, live-dealer tables, or sports betting—we record each round or bet with its timestamp, stake amount, outcome, and resulting balance. This data is encrypted and stored on our servers. We use it to calculate your account balance, provide your transaction history, and comply with regulatory audits.

How We Use Your Data on naga

We use your personal data to verify your identity, process your deposits and withdrawals, calculate your account balance, and provide customer support. We also use it to detect fraud, prevent money laundering, and comply with legal obligations in the jurisdictions where naga operates.

We do not use your data to build marketing profiles or sell to third parties. We may send you notifications about your naga account—balance updates, withdrawal confirmations, security alerts—but only if you have enabled those notifications in your account settings. You can disable any notification category anytime.

Third-Party Processors and Data Sharing

Our naga platform uses third-party payment processors to handle deposits and withdrawals. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, those payment providers receive your payment details directly. We do not store your full payment credentials on our servers—only transaction confirmations and references.

We may share your personal data with law-enforcement agencies, financial regulators, or tax authorities if required by law. We will not voluntarily share your data with third parties for marketing, analytics, or any other purpose without your explicit consent.

Data Storage and Encryption on naga

We store your personal data on encrypted servers. Your password is hashed using bcrypt encryption and is never stored in plain text. When you log into naga, your credentials travel over HTTPS, an encrypted connection that prevents interception. Your account balance and transaction history are encrypted at rest and in transit.

Our naga servers may be located outside your jurisdiction. By using naga, you consent to your data being processed and stored in those locations. We apply the same security standards regardless of server location.

Your Rights on naga

You have the right to access all personal data we hold about you on naga. You can request a complete data export through your account settings—we will provide it in a standard format within 30 days. You also have the right to correct any inaccurate information and to request deletion of your account and associated data.

If you request account deletion, we will remove your personal information from our active systems. However, we may retain transaction records for seven years to comply with financial regulations. We will not use retained data for any purpose other than legal compliance.

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  Right to accessYour data

  Request a complete export of your personal data from your naga account settings.

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  Right to correctAccuracy

  Update your name, address, or contact details anytime through your naga account.

• 3
  Right to deleteRemoval

  Request account deletion through support. We remove personal data within 30 days.

Cookies and Tracking on naga

Our naga platform uses cookies to maintain your login session and remember your preferences. These are essential cookies required for the platform to function. We do not use tracking cookies for analytics or advertising. You can disable cookies in your browser settings, but doing so may prevent you from logging into naga.

We do not use third-party analytics services that track your behaviour across the web. We do not share your browsing data with advertisers or data brokers.

We at naga believe your data is yours. We collect only what we need, protect it with encryption, and give you full control over your information.

Data Retention and Deletion

We retain your personal data only as long as necessary to provide naga services and comply with legal obligations. If you close your account, we delete your personal information within 30 days, except for transaction records which we retain for seven years for financial compliance.

If you request deletion before closing your account, we will remove your personal data but retain transaction records as required by law. You can request a final data export before deletion to keep your own records.

Security Practices on naga

We protect your data using industry-standard encryption (HTTPS for transmission, AES-256 for storage). Your password is hashed with bcrypt and never transmitted unencrypted. We offer optional two-factor authentication (2FA) via email or SMS to add an extra security layer to your naga account.

We conduct regular security audits and penetration testing. If we discover a data breach affecting naga users, we will notify you within 72 hours and provide guidance on protecting your account. We maintain cyber-liability insurance to cover potential incidents.

Contact and Complaints

If you have questions about our naga privacy practices, contact our support team through in-app chat or email. We respond to privacy inquiries within 14 days. If you believe we have mishandled your data, you can file a complaint with your local data-protection authority.

Our naga platform operates only in jurisdictions where our services are legally permitted. We comply with data-protection laws in those regions. Users are responsible for verifying that their access to naga complies with their local regulations.

Related pages

Policy Updates and Effective Date

We may update this naga privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through your naga account. Your continued use of naga after such changes constitutes your acceptance of the updated policy.

This privacy policy is effective as of the date shown on our naga website. We encourage you to review it periodically to stay informed about how we protect your data. If you have any questions or concerns about our naga privacy practices, contact our support team anytime.